Check out our size chart that has the most up-to-date information regarding fit. We recommend measuring your gymnast and referring to the chart when deciding which size to order to get the best, most accurate suggestion. If you’re deciding between two different sizes, we suggest choosing the size that is closest to your gymnast’s torso measurement as this is the most important one. Or you can kindly contact us for help.
Domestic
We promises to ship your order within 1-2 business days after placement for orders traveling priority and express mail. All other orders estimated delivery within 5-11 business days after placement. Transit and delivery time will vary depending on delivery location, chosen shipment method, carrier capacity and possible other factors.
Get updates about your Order status. Enter your Tracking Number
Having trouble with your order status or the delivered product?
Please call our customer care on (254)307-0469
or email them at service@tenvda.com
If you are dissatisfied with an item, please contact us so we can work with you to resolve the issue.
For more help or support check out our Frequently Asked Questions here.
RETURNS POLICY
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
TENVDA promises to try our best to provide you with the best quality! the following are our guarantee services.
1.60-Day Money Back Guarantee.
2.Provide Tracking Number For Every Order.
3.Safe Payments Via Stripe And/Or Paypal Some products may have manufacturing defects, but we promise that we will return the defective item or reimburse you in full or in part. Only for manufacturing defects (e.g. loose seams or stitching, broken elastic, etc.)
