We promises to ship your order within 1-2 business days after placement for orders traveling priority and express mail. All other orders will ship within 5-11 business days after placement. Transit and delivery time will vary depending on delivery location, chosen shipment method, carrier capacity and possible other factors.

If you are dissatisfied with an item, please contact us so we can work with you to resolve the issue. 

For more help or support check out our Frequently Asked Questions here.

Here is our emial service@tenvda.com and you can call us 254-307-0469

To return your product, you should mail your product to our warehouse: Sanshan New Town, Guicheng Street , Nanhai District Foshan, 528000 Guangdong, China

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.